Last updated November 12, 2026

Privacy Policy

Casa Canines ("we", "us") is a family Bernedoodle program in Chino Hills, California. This policy explains what we collect when you visit www.casacanines.net, join our waitlist, apply to our guardian program, send a stud enquiry, chat with us or email us, and what we do with it.

The short version: we collect what we need to get to know your family and keep you updated about our puppies. We do not sell your information.

1. What we collect

  • Contact details: your name, email address, phone number and city.
  • About your family: your home, children, other pets, experience with dogs and anything else you tell us, so we can make a good match.
  • Messages: emails and website chat, kept with your details so we can see the history.
  • Payment records, if you later reserve a puppy. Card payments are handled by our payment processor; we never see or store your full card number.
  • Website data: basic visit statistics.

2. How we use it

  • To get to know your family and recommend a good match
  • To tell you about upcoming litters
  • To answer your questions
  • To keep records the law requires

3. Our website assistant

The chat on this site is an automated AI assistant. What you type is processed by an AI service provider to produce its replies, and the conversation is passed to us so we can follow up. Please don't share payment details in the chat.

4. Who we share it with

  • Service providers: the companies that host this site and its database, deliver our email, store files, process payments and run the website assistant, each only for that work.
  • When the law requires it, or to protect our families and program from fraud.

We do not sell, rent or trade your personal information.

5. How long we keep it

We keep your details while you're on our waitlist, in our guardian program, or have a puppy from us, and financial records as long as tax law requires. You can ask us to remove you at any time.

6. Your choices

You can ask to see, correct or delete the information we hold about you, or to come off the list.

7. Contact

Casa Canines. Email casacanines.info@gmail.com.